KlineTrainer

Technical Support

Need help with training, subscriptions, profiles, leaderboard publishing, or app settings? Start here.

Subscription Help

Members can train without the daily free-training limit.
Use Restore Purchases in the app if you changed devices or reinstalled the app.
Manage or cancel subscriptions in iOS Settings > Apple ID > Subscriptions.
If the purchase page cannot load, check network access and try again later.

Training and Leaderboard

Each simulation hides the real symbol and time range so you can focus on price action.
Enable "Publish to Leaderboard" before training if you want the result included.
The leaderboard currently shows net value, return, Sharpe ratio, and similar performance data.
Detailed operation history is planned for a later version.

Profile and Avatar

You can edit your nickname, randomize a starter name, choose a built-in avatar symbol, or upload a custom avatar from your photo library in the Profile page.

Common Fixes

Update KlineTrainer to the latest version from the App Store.
Restart the app if a purchase or leaderboard refresh appears delayed.
Use Restore Purchases if membership status is not visible after subscribing.
Check that your selected market matches the leaderboard market filter.

Contact

If you still need help, include your device model, iOS version, app version, and a short description of the issue when contacting the developer through the App Store support channel.